How to Solve Issues Arising from Using TikTok
Posted by: Smart || Categories: Guides
Are you trying to shoot a video for TikTok when you notice it’s not working, or are you simply expecting to kill time by mindlessly scrolling through your FYP? In such instance, we have provided a series of troubleshooting instructions to help you restart TikTok.
1. Check to see whether TikTok is down.
If you’re having trouble accessing your account or watching videos on TikTok, it’s likely that the servers are down or experiencing maintenance in your region or throughout the world.
To see if this is true, check out Downdetector’s TikTok status page. To find out if someone nearby has reported issues similar to yours, you can utilise the website.
Unfortunately, being patient is your only choice under these circumstances. Excluding this possibility should be your first step before proceeding with any other repairs.
2. Make Sure You Can Access the Internet
Even though the app’s servers seem to be operational, it’s possible that TikTok is not working on your end due to an unstable internet connection. In such a case, it’s wise to visit a website like TestMy.net to see how fast your internet is.
If you’re experiencing an unstable Wi-Fi connection, try rebooting your router. If that doesn’t work, contact your internet service provider. If Wi-Fi isn’t working, you can still connect via mobile data.
3: Clear the TikTok Cache
To enhance the user experience, TikTok, like most social networking apps, uses cached data. If you’re experiencing issues with TikTok not loading properly or frequent glitches despite having a stable internet connection, clearing the cache may help.
Doing so will delete all of the temporary files and data that TikTok had stored on your device. The required action is as follows:
- Launch TikTok and locate the profile icon in the app’s bottom right corner. Tap on it to access your account.
- To access the settings, touch the cogwheel icon in the top right corner.
- In the Settings menu, locate Privacy.
- Free up space is an option in the Cache & Cellular menu.
- Finally, select Clear to the right of Cache. Press Clear again to verify your choice.
4. Stop TikTok Forcibly
In the event that you find TikTok unresponsive or frozen on a certain page or movie, you might want to try quitting it suddenly.
- Follow these steps if you’re using an Android device:
- Launch the app that controls your device’s settings.
- Pick Apps, then scroll down till you see TikTok. You may also try using the search bar to locate TikTok.
- Press the Force Stop button located in the screen’s bottom right corner.
- Pick “OK.”
The only way to restart an iOS app that isn’t responding or has frozen is to close it, wait a few seconds, and then open it again. However, in Android, you have the option to stop programmes by going into the Settings app.
Swiping up from the bottom or double-tapping the Home button will bring up the App Switcher. After you find TikTok, swipe left to right to continue; to dismiss the preview, slide up. To check if the issue is still there, wait a few seconds and then try launching it again.
5. Check Out TikTok’s Age Restrictions
Unfortunately, if you are under the age of 13, you will not be able to leave a comment on a TikTok video. If you’re under the age of 13, you can’t use TikTok to publish videos, send messages, or comment on other people’s content. In addition, it provides additional privacy and security options.
Under the age of thirteen, users can access a curated, view-only experience on TikTok, according to the Guardian’s Guide.
The website for teenage privacy and safety settings on TikTok states that if you are between the ages of thirteen and fifteen, your account will be automatically set to private. It is not possible to create stickers from your videos, and no one can send you direct messages.
Plus, no one other than your friends can comment on your videos or Stories. No one can download your TikTok videos, and no one can duet with them. Consequently, if you fall inside this age range, the programme has intentionally disabled some features.
6. Use a Virtual Private Network to Avoid Geo-Restriction
One country that has banned TikTok is India. Furthermore, both Indonesia and Pakistan have imposed temporary bans. Before you use TikTok, you should find out if your country has a ban.
If TikTok videos won’t load because they are blocked in your region, you can wind up spending a while staring at a blank FYP (For You Page). In such cases, a virtual private network (VPN) is your greatest bet for accessing TikTok. Use a virtual private network (VPN) to bypass geo-restrictions and access geo-blocked content.
There are a number of free mobile VPNs that will allow you to access TikTok. Following installation, you will need to configure your VPN programme of choice. While we’ll be demonstrating with SurfShark, the process is identical for other VPN services.
To use Surfshark to access TikTok, follow these steps:
- To begin utilising the VPN, open the app and either sign up for an account or enter your existing login information.
- The VPN programme will now walk you through the initial setup procedures. Whether your VPN service is free or requires payment will determine whether you are prompted to choose a region. On the other hand, you can connect to the network’s quickest server by selecting Quick-connect.
- After this, you will see a notification from the programme asking for your permission to install a new VPN profile and connect to the VPN. Enter your device’s password and hit the Accept button.
This is the time to launch your VPN app and toggle it to “On.” If you make sure to use TikTok in a place where it isn’t banned, you shouldn’t have any problems.
7. Permit TikTok to Access your App.
Like any other app, TikTok requires your consent to access your device’s storage, microphone, and camera. Users are typically prompted to grant access to their smartphone’s microphone and camera upon initial application launch after downloading and installing the app.
If your TikToks are silent or you can’t make a movie, it’s probably because you accidentally denied TikTok access to your microphone or camera. When this is the case, fixing it shouldn’t take more than a few seconds.
If you’re using an Android device, launch the Settings app and go to the Apps section.
Select Permissions after you find TikTok in the app list. The next step is to make sure that TikTok has permission to utilise your device’s microphone and camera.
To access Privacy & Security on an iOS device, open the Settings app. To begin, go to the Camera menu and then toggle the TikTok option to the on position.
Also, go back to the previous screen and click on Microphone to check if the TikTok toggle is on.
Extra TikTok Bug Fixes
If none of the above solutions work, you might try these basic troubleshooting steps to fix TikTok issues.
- Attention TikTok users: An issue on TikTok’s end may be causing the app to malfunction. Thanks to its consistent software updates, TikTok has been able to fix a number of issues that users have noticed. It would be wise to check if there is a newer version available.
- Please power on your phone again: It’s possible that TikTok isn’t working because of a software issue on your end. If your device is experiencing software issues, consider rebooting it. It usually fixes the problem.
- Exit the platform and re-enter it: If you’ve already tried logging out and waiting a few seconds, but that hasn’t helped, try login back into your TikTok account.
Give each of the aforementioned methods a shot. Do one of two things: either wait for the problem to go away or get in touch with TikTok Support.
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