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Job Vacancy: Senior Manager, Showmax Partnerships MultiChoice Group (West Africa)

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Application Closing Date
Not Specified.

Job Title: Senior Manager, Showmax Partnerships (West Africa)

Location: Lagos
Reports to: Chief Expansion Officer
Direct Reports: Yes
Division: Connected Video
Department: Market Expansion

Qualifications Essential

  • Post Grad Qualification or equivalent NQF Level 8 qualifications in Business Management / Marketing or similar
  • Project Management Qualification

Qualifications Preferred:

  • MBA advantageous

Experience:

  • A minimum of 8 years of experience in Business Development and/ GTM Strategy
  • Experience in managing diverse teams and stakeholders across different functional areas
  • Experience in regional expansion strategies
  • Must possess the ability to build, foster and nurture strong relationships and gain the respect of members of the cross-functional and affiliate teams
  • In-depth Knowledge of relevant OTT Technologies and Platforms
  • Financial Management and Modelling experience
  • Proven leadership and management skills

Technical Competencies:

  • Customer Centricity
  • Developing value propositions
  • Brand Management
  • Reporting and Research
  • Project Management
  • Financial Management/Budgeting
  • Marketing Management
  • Regulatory and Legal Compliance

Behavioral Competencies:

  • Strategic Thinking
  • Networking
  • Risk Management
  • Negotiation Skills
  • Future Orientated

Purpose of the Position

  • To secure the functionality of our business and drive extensive and sustainable growth across the region
  • To Manage in-country and regional marketing, partner growth, customer interaction, and content initiatives and activities

Key Performance Objectives
Strategy Execution & Growth:

  • Grow the ShowMax brand in the Country by focusing on BTL, Social marketing, Content Management, Partner onboarding, Partner ATL, and Customer Activation
  • Drive Connected Video subscriber and revenue targets by effectively implementing and managing opportunities with strategic partnerships
  • Develop and present growth and GTM strategies and options that could increase the company’s addressable market

Benchmarking, Governance & Risk Management:

  • Constantly scan the market in order to identify, share and embed leading practices within MultiChoice, helping to build a world-class marketing organization and maintain market relevance
  • Identify key segments to target, including rationale / strategic objectives, and use customer insights to perform cluster analysis; classifying customers into segments based on spending, behavior, needs, and attitudes

Financial Management:

  • Set budget for the Business Unit including the setting of goals and targets.
  • Manage financials and associated controls in respect of the Division (effective cost control).
  • Implement action plans in respect of budget deviations.
  • Manage Cash flow and control and financial reporting.
  • Manage departmental budgets including signing off of invoices and quotes within the mandate. Escalate out of budgets or items higher than an approved mandate to the next level manager.
  • Rigorously monitor expenditure against approved budgets and put measures in place to address variances. Continuously identify areas for improved efficiency and reduced cost.

Operational Delivery:

  • Manage, coordinate and evaluate all in-country and regional Marketing, Partner Growth, Customer Interaction, and Content initiatives and activities to ensure that they meet the local market development criteria, with a view to growing the market  
  • Customer acquisition and retention, either directly or through partners
  • Identify and implement tactical market development initiatives that could meaningfully increase revenue opportunities
  • Ensure successful execution of GTM initiatives
  • Identify/analyze/report on industry and technology trends that should inform the GTM and product strategy
  • Identify/analyze/report on consumer trends that should inform the GTM and product strategy as well as commission research externally
  • Identify, propose and execute PoCs, in close collaboration with Customer Acquisitions and Comms, Product Development and Technology Development, to explore new ground and options that could increase company revenue
  • Drive connected Video growth targets
  • Growth in customer base, conversion to paying customers

Stakeholder Management:

  • Develop and maintain ecosystem and partnership strategy
  • Identify and engage new go-to-market partners
  • Manage relationships with legal and regulatory units in VE Group with regards to market expansion
  • Identify, develop and manage external innovation partnerships in the private and public sector including academia that can give the company access to extended research and innovation capabilities
  • Develop and maintain growth of partnership network

People Management:

  • Oversee the activities of the team to ensure effective delivery of business outcomes
  • Develop a high-performing team by embedding a formal performance management process using performance management systems and informal coaching. Encourage frequent knowledge sharing between team members
  • Determine and analyze development needs for the team and ensure that identified training requirements are budgeted for and executed
  • Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Capital
  • Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met
  • When required, initiate disciplinary processes for team members calling on support from Human Capital when required
  • Resolve grievances raised by team members and escalate only if required
  • Address poor performance of any team member through the formal Performance improvement program and ensure that continued poor performance is appropriately dealt with
  • Motivate team members and ensure that their efforts are recognized.

Method of Application
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